Policies

Because each piece is handmade to order, we cannot accept returns. 

I want you to be in love with your jewels so please reach out before ordering if you have any questions or if there is a certain date you need something by. 

If you are truly unhappy with your purchase, i offer exchange for store credit within 14 days of purchase. I am not able to accept returns or exchanges on any custom orders, and sale items are final sale and not returnable or exchangeable. The customer is responsible for shipping fees associated with returns and the product must be returned in the state it was received. 

I recommend that you confirm appropriate sizing for rings or any other customized pieces prior to placing your online order as all sales are final.

If an item shipped to you is defective, you may return it within the first 7 days after receipt. We will make necessary repairs to the item and return it to you. 

If you need to cancel an order, cancellations must be made within 24 hours of placing the order. A 10% fee will be withheld from the amount of the refund to cover fees charged to us by Shopify.

I’ll always do my best to make everyone happy, but alas- the nature of small business requires that I set these policies. 

Thank you dearly for your support and understanding!